Our privacy promise

Your privacy is important to us. We’ve outlined the questions we get asked most about data and privacy below.

If you like legalese, you can read our formal privacy and cookie policies.

Why do we track?

We track to help you remember your day, not complicate it. When Clockk’s doing its job right, you’ll have all the details you need for accurate time sheets—without any extra effort or headaches.

What do we track?

If you choose to use Clockk’s automated tracking, you opt into being tracking some or all of:

Desktop Apps — When you install the Clockk Desktop app, we’ll track the apps you use, but don’t worry, we keep it simple. We only store the window title (like ClientLogo.png) and when you were using it. We never store what’s inside the window, and we never take screenshots. Just the essentials. For browser tracking, you’ll need the Clockk Browser Extension, and we’ll get to that next.

Web apps and Web sites — With the Clockk Browser Extension, we’ll track your browser history — but only in the browser and profile where you’ve installed it. Want to keep your work and personal life separate? You can! Install the extension in your work browser, and leave your personal one untracked. We also skip any private or incognito windows entirely. From the websites and apps you use, we’ll only capture the URL, title, and in certain supported web apps we will store the contents of a specific CSS query selector. e.g. in QuickBooks the current client name from the drop-down in the top left-hand corner. No fluff, just what helps you stay on top of your work.

E-mail — When you allow the Clockk Desktop app to access your email, it will transfer your draft email from, to, cc, and subject fields to the Clockk API for processing and storage. The Clockk API server does not receive or store the bodies or message headers (other than those listed above) of any emails you send, nor do we access or store anything about any email you receive. We do not share this data with any third parties, in line with the Limited Use Requirement in our privacy policy. However, because of how the Clockk Desktop Tracker and Clockk Browser Extension work, Clockk will receive and store the title of the Outlook/Gmail/etc. window you’re seeing. These often include the subject line of the email you’re reading or writing.

Calendar — When you add a calendar in the Clockk Desktop app, Clockk stores the following details of the event: name, location, date, time, and invitees. Clockk does not store event details, notes, alerts, accept/declines, or URLs.

As a rule of thumb, Clockk only tracks what helps you remember what you did or what helps Clockk match that work with the right project. If it doesn’t serve one of those purposes, we ignore it — so you can keep juggling your tasks without worrying about the rest.

Who sees what?

In Clockk, all tracked data is private to you. Unless you give them your password (hint: don’t), your management will never be able to see anything that happened on your computer. Clockk is not employee monitoring software. Clockk a tool to help responsible workers bill their time fairly. We’re so serious about this that we wrote a manifesto about time tracking.

Your Clockk Account Your Management
Names of the files you’ve worked on Yes No
The contents of any of your files No No
Screenshots of your desktop No No
Your browser history Yes No
Things you’ve searched for online Yes No
Images or videos you’ve looked at Yes No
The total hours for each client you tracked Yes Yes
The descriptions of your work Yes Yes